Okay, it’s time to let the cat out of the bag. I am humbled to share that I’ve joined the founding team of @atomicworkhq.

Today, we're launching the Atomicwork AI Workforce, and we believe this is one of the most significant shifts in how enterprises get work done. For the past decade, organisations have been building AI into their workflows. But the unit of operation that enterprises are actually built on has never been a task or a workflow. It's always been a person. Someone who owns a role, shows up with context, asks for help when they need it, and gets better over time. Every dimension your organisation already uses to manage people applies to the Atomicwork AI Workforce. Identity, job role, access, budget, performance. An AI coworker has a name, a defined scope, a human manager, and the tools to see work through from start to finish. The operating model is the same one your organisation has run on for decades. What's changed is that the technology to make this real has finally arrived, and for the first time, all the pieces are ready at the same time and they compose. We're not asking teams to rethink how they work. We're giving them a workforce that works the way they already do. Read more about what this means for your organisation Welcome to the #AtomicworkForce! @amnigos @kirandarisi @parsurv @AparnaChugh @rwmesh @leningali

For 40 years, IT teams had one job: give humans the tools to do their work. Then build the workflows around them. This premise is fundamentally set to change in the AI era.

Atomicwork is now available in the @Microsoft Marketplace! IT leaders can now discover, procure, and deploy Agentic ITSM & ESM directly within the Microsoft ecosystem to accelerate adoption while leveraging existing Azure commitments (MACC). With deep integrations across Microsoft Teams, Outlook, Entra, Intune, SharePoint, and Azure, Atomicwork brings agentic service management directly into the flow of work. Enterprise IT is now modernized and easier to access than ever! Thank you to the Microsoft team for partnering with us to bring Agentic IT to enterprises worldwide. 🚀 Read more here 🔗atomicwork.com/blog/atomicwo… . . @amnigos @kirandarisi @leningali @_sairamkrishnan @AparnaChugh . . #Microsoft #Atomicwork #MicrosoftMarketplace #ITSM #AI

Every update we shipped this year came back to one idea: give employees and IT teams their time back so they can focus on work that actually matters! In 2025, Atomicwork evolved into a system that shows up where work happens — inside apps, conversations, screens, and moments of friction — with intelligence that understands context, adapts to how teams operate, and moves work forward without constant human intervention. Here’s what that focus translated into over the course of the year: 💜 AI that understands your environment and helps work move forward automatically, right where it happens. 💜 Clearer visibility into what slows IT teams down, so leaders know where to focus and what to fix next. 💜 One connected platform that makes IT faster to run, calmer to manage, and easier to scale as work grows. Huge thanks to the product and engineering teams who built, tested, refined, and shipped with relentless focus throughout the year💜 Take a look at everything we built this year 🔗 atomicwork.com/product-relea… . . @amnigos @kirandarisi @AparnaChugh @parsurv

Proud moment for team @atomicworkhq at AWS re:Invent 2025. Thrilled to be featured in the main keynote as one of the "Most Innovative Startups," validating our vision of building Universal AI for IT. While incumbents bolt-on and spray AI, we are building the AI-native ITSM.🚀

Atomicwork @Lansweeper are joining forces to bring complete visibility and living context to enterprise IT! Lansweeper strengthens Atomicwork’s Universal Context with powerful asset discovery capabilities that bring every device, application, and endpoint into view, ensuring that no enterprise asset stays hidden. Together, Atomicwork Lansweeper deliver a unified, AI-ready foundation that: ✅ Unlocks instant visibility for a real-time view of your entire IT asset landscape ✅Powers Atom, our universal AI agent, with live and connected data for improved employee assistance ✅Accelerates issue resolution by equipping support teams with always-on asset intelligence ✅Improves your org’s security posture by detecting vulnerable assets early and reducing risks ✅Drives automated action across IT workflows by connecting asset data to the right tools and teams This is a powerful step forward in redefining how enterprises experience IT! Know more about the partnership here 🔗atomicwork.com/blog/announci… @amnigos @AparnaChugh @kirandarisi @parsurv @leningali @_sairamkrishnan

Atomicwork is coming to @Microsoft Ignite 2025! 🚀 Stop by Booth #5120 [R] at the Moscone Center, San Francisco (Nov 18–21) to experience how Atomicwork Microsoft Copilot are transforming IT operations with real context and intelligent automation. See you there! . . #MicrosoftIgnite #Ignite #Microsoft #ITevents #IT #AI #SanFrancisco #SFEvents #Atomicwork

Atomicwork x Okta Ventures 🚀 We’re thrilled to announce our strategic investment from Okta Ventures! With identity and Agentic AI at the core, we are shaping the future of IT service management — seamless, secure, and built around the employee experience. And this investment accelerates our mission to reinvent enterprise IT. Together, Atomicwork and Okta will enable IT teams to deliver faster, secure, and personalized support without compromise. The future of ITSM isn’t about managing tickets. It’s about eliminating them, and with Okta, we’re making that future real! Read about how Okta Ventures’ backing strengthens our mission 🔗atomicwork.com/blog/okta-ven… @okta @amnigos @kirandarisi @parsurv @leningali @AparnaChugh @_sairamkrishnan . #Investment #InvestorAlert #Atomicwork #OktaVentures #OktaVenturesInvestment #AI #IT

#AtomicFUSION2025 🚀 | @jeffteper, President – @Microsoft365, joins us at FUSION'25 to open the day with a keynote that sets the tone for everything to come. From reshaping how organizations collaborate to driving the evolution of enterprise platforms, Jeff has been at the forefront of building what work looks like at scale. In this opening session with our CEO, @amnigos , Jeff will lay the foundation for a day of bold conversations and fresh perspectives. 🗓️ September 24, 2025 ⏰ 12:30 PM –1:15 PM PST 📍 Palace Hotel, San Francisco This is the session that sets it all in motion and the kind of momentum that only happens when the right leaders are in the room! Request an invite here 🔗 fusion.atomicwork.com/#why_a… . . @Microsoft #FUSION2025 #AtomicworkConference #ITConferences #ITSM #CIOConferences #SanFranciscoEvents #IT #AI #Microsoft #JeffTeper

Atomicwork just hit the big screen... literally! We’re live on a billboard celebrating our game-changing partnership with @Zuora , and we couldn’t be more proud! 💜 When Zuora set out to transform how 1,600 employees work across 15 global offices, they chose Atomicwork to make it happen. Faster IT. Seamless support. One powerful AI experience. And now? It’s up in lights. If you’re in the Bay Area and driving up the 101 near South Airport Boulevard, look up to see us! 📸 Get the full story here 🔗 atomicwork.com/zuora . . @amnigos @kchakkarapani @leningali @_sairamkrishnan @brexHQ . . #Atomicwork #Zuora #Billboards #BayAreaBillboards #ZuoraAndAtomicwork #CustomerStories

can you find atomicwork? 👀

Want to see the Universal Agent in action? 👉 atomicwork.com/ Sign up for a live demo and see what agentic support really looks like.

Proud of the team at @AtomicworkHQ that brought this to life. This is more than a launch — it's the foundation for how modern orgs will support their people. #AtomEverywhere

We believe this is a new chapter in enterprise support — one where help is proactive, contextual, and completely frictionless. ✅ Intelligent automation ✅ Personalized resolution ✅ Scalable service delivery

For employees, it's like having a personal support assistant on standby. For service teams, it means: ⚡️ Faster resolutions 📉 Lower overhead 🙋‍♀️ Personalized support 📈 Scaling without hiring

We've also added Voice AI, Vision AI, and Work AI to the mix. Atom can now: 🗣️ Talk and respond naturally 👀 See what's on your screen 🛠️ Troubleshoot live 📚 Solve with org-specific knowledge

Starting today, Atom lives in your browser — your real workspace — where it understands what you're doing, detects issues in real-time, and proactively offers help. ❌ No tabs to switch ❌ No tickets to file ❌ No delays

Until now, Atom could chat with employees on Slack, Teams, and Email — providing instant support and automating actions behind the scenes. But we asked ourselves: what if Atom could help people not just in chats, but everywhere they work? 🤔

It started with a simple question: What if employees never had to raise a ticket again? Today, we answered it with the launch of the Universal Agent at Atomicwork. 👇

Today marks @atomicworkhq's biggest release yet - introducing Universal Agent, a breakthrough in enterprise productivity powered by Universal AI: 🎙 Voice AI that hears 👁 Vision AI that sees 🤖 Work AI that acts Universal Agent is like having expert IT on autopilot, seamlessly woven into the flow of work. The future of enterprise IT isn’t coming. It’s here.🌟🚀