AI comes to Specialty Pharmacy
@Cigna's Evernorth just put $100M behind AI in specialty pharmacy.
Four initiatives, one objective: getting patients faster access to today's more complex medications.
💊 Rx Readiness: AI handles the paperwork insurers require before covering a drug, so patients start treatment in half the time it used to take.
📦 One Fulfillment Network: AI helps route shipments from the nearest pharmacy site, so 9 in 10 patients get their medication the same day or next day.
🧑⚕️ Better Care: AI flags patients likely to skip doses or drop off treatment, so care teams can step in earlier, and it also frees up clinicians by cutting their paperwork time in half.
📲 Experience Enhancement: AI personalizes how and when patients are contacted, making it easier to stay on top of their own care.
"Evernorth anticipates that Pharmacy Forward will bring $400 million in value by the end of 2028. To measure the success of the program, Evernorth will track medication adherence, patient net promoter score and how quickly it can get medications to patients."
🤔The infrastructure and OS layers of #AIinHealthcare keep expanding quietly while the latest LLM model headlines and BigTechBros bravaod outburst get the attention.
🔗medcitynews.com/2026/07/ever…
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