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Stripe Support @stripesupport

We're here to help. Updates: @stripe. Ideas: @stripepress. Status: @stripestatus.

Joined April 2012
  • Posts 19,491
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  • Followers 14,298
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Stripe Support
 @stripesupport
2 Jul 2024
Our AI assistant can help get quick answers to your questions—all without having to dig through pages of docs. Select “AI Assistant” from the search bar at the top of the page and ask away! Check out the thread below for examples👇
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We’ve escalated this for review. These reviews typically take around 2–3 business days to complete, but we’ll follow up with you as soon as we have an update. Please feel free to reach out to us via DM if you have any questions. x.com/messages/compose?recip…

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Hi @BigZa1017, we’ve conducted another review, but the final decision on your account remains unchanged. Please check the email sent on Mar 29th 2026 for details.
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Please DM us the email address linked to your Stripe account, and we'll look into this. x.com/messages/compose?recip…

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We're unable to DM you due to your privacy settings, so responding here. We reviewed your account and recommend completing the verification steps again via your dashboard, making sure all documents are uploaded correctly. The system periodically reviews accounts to ensure all details are accurate, which is why you're receiving these requests. If you run into any issues, do let us know.

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Hi there—thanks for writing in. We’re currently investigating this issue. Our engineers are actively investigating the issue, and we will update you once the issue has been resolved.
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Hi there—our team is still monitoring this issue. Feel free to send us a DM if it persists on your end. x.com/messages/compose?recip…

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Hey there—we’re sorry to hear about this situation. Would you mind sharing the email attached to your account? We'd be happy to take a closer look. x.com/messages/compose?recip…

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@cubanseminole1 - we haven't heard from you, but our team is available to look into things if we can help. x.com/messages/compose?recip…

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Once eligible for Monetization, only one Stripe Express account can be linked or created per X profile to receive payouts. For more details on how to set up, visit the X Help Centre here: help.x.com/en/using-x/creato…. The identity verification is handled by X so we recommend getting in touch with their support team (x.com/premium) if you have further questions or clarifications about the process.

Creator Revenue Sharing | X Help

help.x.com
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Multiple Stripe Express accounts with the same person should not be a problem with Stripe, however, the Monetization program is managed by X and it's best to consult with their support team if this is allowed based on their policy.
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Hi there—we're sorry to hear about this. We'd like to look into this. Could you please DM us your email address registered on your Stripe account and we'll get back to you there. Thanks! x.com/messages/compose?recip…

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You can DM us using the link here and we'll get back to you there! x.com/messages/compose?recip…

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Hey David—we hear you, and we'll definitely take this into consideration for future documentation. Setting up a new project can be tricky, so let us guide you with the necessary documentation:
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1. Get Started with Products and Prices: docs.stripe.com/products-pri… 2. Setting Up Checkout Pages: docs.stripe.com/payments/che… 3. Customizing Emails: docs.stripe.com/invoicing/se… 4. Embeddable Pricing Table for SaaS Businesses: docs.stripe.com/payments/che… You can also join our Discord channel for developers and follow our YouTube channel for additional resources: youtube.com/stripedevelopers. Feel free to reach out if you need further assistance!

Overview

Model your business with products and prices supporting flat rate, per-seat, and usage-based pricing models for payments and subscriptions.

docs.stripe.com
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Trying to set up webhook notifications as new subscriptions come in?
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Deciding whether you should use our new metered events or usage records, and want to know the differences?
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Need to know how to verify your identity in a specific country?
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Our AI assistant can help get quick answers to your questions—all without having to dig through pages of docs. Select “AI Assistant” from the search bar at the top of the page and ask away! Check out the thread below for examples👇
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Hi, all. 👋We’ve been receiving several questions about the new Ads Revenue Sharing program from @X (which uses Stripe for payouts) and wanted to share more details about it to help with any questions you might have!
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Under bank account details, you can add where to send your payouts (debit card or bank account). You will regularly receive payouts as long as you have accumulated over $10 USD or equivalent to your local currency.
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If you have any additional questions about X Premium, eligibility, specifics about your X account, etc., please get in touch with our friends at X! We hope this helps!
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Sometimes customers change their minds after an invoice has been sent. Stripe lets you quickly revise invoices and notify your customers in a few simple steps. stripe.com/docs/invoicing/in…

Edit invoices

Learn how to edit invoices after finalization.

docs.stripe.com
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The invoice compliance process can vary across countries. Learn how to set up invoices in Europe using our best practices guide: stripe.com/docs/invoicing/gl….

Best practices for global invoices

Learn about the best practices to follow when you set up your invoices for regions outside the United States.

docs.stripe.com
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