Customer support team helping music, sports, and theater fans on the world's leading ticket marketplace. Online daily 9:00 AM - 11:00 PM ET.

Joined October 2013
1,642 Photos and videos
Postseason Baseball Ticket Buying Tip ⚾ Tickets listed as “TBD” or “If Necessary” are contingent on the outcome of earlier games. If a series is decided and the game is not played, we’ll refund tickets fees, automatically to your original payment method.
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We are aware of the news regarding the upcoming cancelled Taylor Swift shows in Austria. All StubHub ticket holders will be notified via email, immediately. We will immediately provide StubHub ticket buyers with a 120% voucher toward another purchase, in line with our event cancellation policy and our FanProtect Guarantee. Buyers who prefer a 100% cash refund can make the request directly in their StubHub wallet.
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StubHub Support reposted
Know before you buy 🎟️ #SBLVII
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PSA. Friday and Saturday, April 9 & 10, we're doing our FIRST and ONLY virtual headline concerts since the beginning of the ‘roni. It’s @StubHub's Live at Home series so it's only right we perform from our studio in Burbank, CA. Only a few VIPs left! liveathome.stubhub.com/
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We're thrilled to host Chromeo in our return to virtual live events! Live at Home! Don't miss it. Early bird special ends Monday 3/29!
DO YOU MISS LIVE MUSIC? Well we do 😩 So we’re bringing ou our FIRST HEADLINE VIRTUAL LIVE SHOWS on April 9th & 10th, including VIP packages and all that, thanks to @StubHub. Tickets on sale now, get em before the weekend for early bird specials. liveathome.stubhub.com/
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StubHub Support reposted
#BlackoutTuesday
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We’re here to answer your questions about events impacted by the coronavirus. Visit our Help Center for information about refunds and a running list of canceled or postponed events: stubhub.custhelp.com/app/ans…
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Thank you so much for your help. I’ve used @StubHub for years. Quality customer service and support outcomes are a big reason why. I’m glad we got my issue resolved, and I look forward to finding and buying more tickets to great events worldwide. 😀
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S/O to @StubHub for being awesome! Very surprised how great their buyer protection is, but very thankful for it! Thanks!
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Super cute evening... bought @stubhub tickets to see Come From Away on Broadway, and at the SH place they gave me little cute holiday presents. Very surprised. Very delighted. Thanks 🙏🏾 StubHub team!
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Quick shout out to @StubHub. The seller was not transferring my @pac12 champ game tix, so they picked another seat ($45 higher), called it even with a coupon & sent me the tix instantly. Very cool. Thanks to Jaden from Utah in the call center too. Now on my way too the game!
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StubHub customer service ROCKS!!
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The answer to this question was a resounding yes in less than 10 minutes. Go Stubhub
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🔥🔥🔥
@StubHub for the customer service WIN!!! They were understanding, took my history as a customer into account and resolved an error for me without penalty. Thank You! @nuggets @Lakers
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Thanks @StubHub u the realist
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Best customer service I have ever experienced! @StubHub Ulises really went above and beyond for me #StubHub #mademyday
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S/o to @StubHub @TeamStubHub for their impeccable service!!!!👍🏾👍🏾👍🏾
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