三星这次大概是惹错人了。。。
知名Youtube媒体人Louis Rossmann买了一块Samsung 990 Pro 4TB，当时大概330美元，保修5年。
结果用了一年多后硬盘出问题，他去找三星保修。
三星先说检测正常，把原盘寄回，Rossmann自己再测，还是有问题。
然后三星又说这块SSD“缺货”，不能换新，只能退款。
问题来了：同款Samsung 990 Pro 4TB现在不是没货，而是在三星官方Amazon店还挂着卖，价格已经涨到接近950美元。
厂商如果都只按原价退款，消费者连同款都买不回来。
所以保修到底保的是什么？
是退你当年那笔钱，还是保证你在保修期内能拿回一个同等可用的产品？
Rossmann现在准备把三星告上法庭。
我不理解为什么三星不愿意赔一块一模一样的硬盘。。。
这代价可比被一个260万关注的Youtuber告要轻得多啊
This guy bought Samsung’s 990 Pro 4 TB SSD when it was ~$330 and now Samsung REFUSES to replace it as the SSD now costs ~$950 due to the AI boom.
The SSD came with a 5-year warranty but started malfunctioning after just one year.
He sent Samsung evidence showing the drive was malfunctioning. Samsung rejected his claim, said it was working fine, and mailed it back to him.
When asked for a replacement, Samsung said the SSD was “out of stock” and couldn’t be replaced, offering only a refund of the original ~$330 purchase price.
The problem? The same SSD is currently IN STOCK and selling for around $950, so the refund wouldn’t even buy a replacement.
He’s now taking legal action against Samsung.
At this point, replacing the SSD would’ve probably been cheaper for Samsung than fighting the lawsuit. 😭
