Hey Kshitij, Just checking back in to see if we can help untangle anything for you. If there’s a specific feature or workflow giving you a headache, let us know we'd love to help make it easier. ^MM
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Achieve your ambitious AI goals with expert guidance and support.
Joined March 2009
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Want to help your teams, and work, move faster?
The Salesforce Slack Administrator certification is how you go from managing Slack to transforming how your organization works.
Get certified today! sfdc.co/b9u79A
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Don't Miss Out: 5 Roles to Succeed with AI Agents
AI agents are reshaping work, but success lies in your people.
Join Salesforce experts on July 15th to discover 5 critical roles and a practical framework for a human agent workforce. Register today!
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Salesforce is proud to be named @databricks' Business App Partner of the Year, a reflection of our shared commitment to helping customers unlock the power of data and AI. We're excited to keep growing this partnership. #DataAISummit #Salesforce work
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The June Customer Success Newsletter is here! 💡
Read about our upcoming webinar, discover exclusive Agentforce workshops, Marketing Cloud certification paths, and how to nominate your team for the 2026 Customer Success Awards.
Read here: bit.ly/4v8dITZ
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Got a Salesforce question? Help Agent has your answer. 24/7, in seven languages, ready to help.
youtu.be/oKejNKAM5BQ
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Building trust in AI starts here. Watch the on-demand webinar and walk away with 5 proven strategies to build trust with Agentforce.
Watch the recording: sfdc.co/N4iMX
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New to building integrations? No problem! In this 2-day MuleSoft course you'll learn how to design, build, and deploy no-code APIs with Anypoint Platform so you can connect databases, transform data, and govern access.
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AI threats are evolving — and so is your defense. Salesforce Signature Success Plan customers can now access Security Health Reviews to proactively identify areas where they can protect their org and stay ahead of risk.
See how: sfdc.co/ctS9HV
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Your AI agent has the right answers. But is it a good communicator? We learned firsthand that tone, empathy, and knowing when to escalate matter! Check out these 10 conversation design principles we used when building Agentforce on Help.
Read blog: sfdc.co/Ix1aK
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AI adoption starts with trust and trust starts with knowledge.
Salesforce experts share a step-by-step approach to help your team move from hesitation to confident AI adoption—fast. Get a clear action plan to scale effectively.
Register now: sfdc.co/Tdl8x
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Are you looking to build, deploy, and scale AI agents? Now you can learn how with 60-90 minute hands-on Agentforce Workshops, available to all Salesforce customers
Start learning today: sfdc.co/mtpcm
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You have questions, Help Agent has answers. Fast.
From implementation tips and billing, to renewals and support, Help Agent goes where you go.
Try it now: sfdc.co/xholp
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Could your story be next?
From reclaiming team hours to crushing resolution rates, we're celebrating customers who are driving measurable impact with the 2026 Customer Success Awards.
Get inspired by past winners and join the ranks!
Watch here: sfdc.co/cnliUN
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The May Customer Success Newsletter is here! 💡
Learn 5 ways to build trust with Agentforce, activate Data 360, and become an AI agent builder. Plus, the 2026 CS Awards are open.
Read here: sforce.co/3PsB4nB
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Still hearing "We're not ready for AI"?
Learn 5 ways to build Agentforce confidence across your team. Expert tips. Real results. May 20 9 a.m. PT
🔗 Save your spot: sforce.co/4tQxD97
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Is your business an Agentic Enterprise? 🤖
Nominations are open for the 2026 Customer Success Awards, recognizing companies turning AI-driven vision into into measurable impact.
Read the blog to learn more: sforce.co/4weEMBR
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Just dropped - New Agentforce, Security, Platform, & Analytics Workshops!
Level up your skills with 60 - 90 minute hands-on sessions designed to drive immediate outcomes, like activating a new feature using Salesforce best practices.
Register now: sforce.co/3PivWCp
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Join True to the Core Deep Dive: Security and User Access on May 12.
🔐 #AwesomeAdmins, security and user access are a big part of your day-to-day.
Got questions? Join us May 12 for True to the Core Deep Dive: Security and User Access.
We’ll cover:
✨ Key roadmap updates for user access and Trusted Services
💬 Live Q&A with Salesforce product leaders
🔍 Practical insights you can bring back to your org
RSVP now: sforce.co/4tmEZ42
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Fragmented data = fragmented customer experiences.
Salesforce Data 360 helps teams unify data, build smarter segments, and activate AI-powered experiences — fast.
Here's your 6-step playbook to get started: sforce.co/4ekOrAi
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